Support

Support and contact

Use this page for production support, listing contact details, and account escalation guidance for AME software.

Privacy policy

Contact channels

Public support contact details have not been published yet. For urgent help, contact your AME administrator or manager.

What to include in a support request

  • The username affected and whether the issue happened on Android, mobile web, or the admin web app.
  • The approximate time, site, and action involved, such as login, report upload, attendance, or project access.
  • Any visible error text, screenshots, or retry behavior that can help the team reproduce the problem.

Account help

Password resets, role changes, and account activation changes should be requested through an authorized admin or manager from your organization.

If you are reporting a privacy concern instead, use the privacy policy page for the correct escalation path.

Listing URLs

These pages are safe to link from external listings such as Google Play: