Al Mussawir Engineers privacy policy

Information we process

• Account details such as username, role, session state, and authentication activity.
• Operational records submitted through AME software, including attendance entries, work reports, uploaded media, timestamps, and selected project or site information.
• Technical and security data such as request metadata, device or browser details, and service logs needed to investigate failures or protect the platform.

How the information is used

• Authenticate users, enforce role-based access, and keep sessions active only for authorized staff.
• Store, sync, review, and share operational records created inside the mobile and web apps.
• Detect abuse, investigate support incidents, recover from failures, and improve service reliability.

Sharing and retention

• Records are shared only with authorized company staff, deployment operators, and infrastructure providers needed to run the service.
• AME software does not sell personal information or publish private records outside the workflows explicitly enabled by authorized users.
• Records are retained according to company operational, contractual, and legal requirements.

Questions about privacy

For privacy questions, data access requests, or deletion requests, use the support channel below or contact the AME team through your organization.